Shipping policy

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

2. Shipping Time

Once shipped, orders typically arrive within 6 to 15 business days, depending on your location and local delivery conditions.

3. Tracking Information

After your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your shipment in real time.

4. Delays

Please note that shipping times are estimates and may be affected by factors outside our control, such as customs clearance, carrier delays, or high demand periods.

5. Incorrect Address

It is the customer’s responsibility to ensure that the shipping address provided is accurate. We are not responsible for orders shipped to incorrect addresses.

6. Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue.

For any questions regarding shipping, feel free to contact us at:
📧 infohairvance@gmail.com